Cancellation & Refunds

This policy applies to bookings for Sudharshanam.

Cancellations by you

• Free cancellation up to 2 days before check-in: full refund of the stay amount.
• Cancel within 2 days of check-in: no refund of the stay amount.
• The security deposit is always refunded in full if the booking is cancelled.

To cancel, email urbanyardssudharshanam@gmail.com with your booking reference (shown in your confirmation email). The date we receive your email counts as the cancellation date. No-shows and early departures are treated as cancellations within 2 days of check-in.

Unpaid bookings

Payment is arranged with you by phone or email after you book. If payment is not made within the time we agree with you, we may cancel the booking and release the dates.

Cancellations by us

If we ever have to cancel your booking, for example because of damage to the home or events outside our control, you receive a full refund of everything you paid.

Security deposit

The refundable security deposit is returned by UPI or bank transfer within 48 hours of check-out, less the cost of any damage or missing items we have told you about.

How refunds are paid

Refunds are paid by UPI or bank transfer to an account you confirm with us, within 2 working days of approving them. UPI refunds usually arrive the same day; bank transfers can take 1 to 2 working days.